Shipping Policy

 

Shipping Times

Thank you for shopping with Your Beautiful SkinNectar! All other orders are processed and shipped within 3-5 business days of purchase. Once your order is shipped, a tracking number will be assigned to your order. Please allow 1-2 business days for your tracking information to update after you receive your shipping confirmation. 

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within 3-5 business days.
  • Express Shipping: Estimated delivery within 1-2 days.

Please note that shipping times are estimates and may vary based on your location and order processing times.

Shipping costs are calculated based on total weight of your order, the shipping method selected and your delivery location. We offer free standard shipping on orders over $50.

Upon receiving your order, if it is damaged or something is missing you have 7 business days to report it to our team so that we can better assist you.

If you do not receive a shipping confirmation email (be sure to check your spam and junk mail), please email tasharenee@yourbeautifulskinnectar.com for a shipping update.

Shipping times may be delayed during restocks, new releases, sales, and special promotions.


Once the product leaves our warehouse, we ask that you please contact the shipping provider for updates regarding shipping and delivery.


If you haven’t received your package or your order is showing delivered, please follow the provided steps:

If the package still has not arrived after the 5th business day, please reach out tasharenee@yourbeautifulskinnectar.com, as our customer service team can further assist you.

If your package is deemed lost in transit or cannot be located, please contact us via email at tasharenee@yourbeautifulskinnectar.com and we can further assist you.


Please note, we are not responsible for lost or stolen packages. 

 

Address Changes

The customer is responsible for ensuring we have the correct shipping address to process your order. When placing your order, be sure to enter your complete and correct address, including apartment, suite, and unit numbers. We do not recommend using PO box shipping address due to possible shipping restrictions. If you need to update your shipping address, email tasharenee@yourbeautifulskinnectar.com immediately. 

Address changes are not guaranteed. If your order is shipped prior to your address being updated, it is your (the customer’s) responsibility to contact the shipping carrier to update your shipping address and or reroute the order package. 

 

Tracking Products:

To check the status of your order, please reach out to our team at tasharenee@yourbeautifulskinnectar.com.


We recommend reaching out to the shipping carrier associated with your order to redirect your package or have it held at a location near you: 


USPS Package Intercept (https://www.usps.com/manage/package-intercept.htm)

FedEx Hold at Location (https://www.fedex.com/en-us/shipping/hold-at-location.html)

DHL Parcel Redirect (https://www.dhl.com/pl-en/parcel/private-customers/customer-service/contact/redirect.html)

USPS: 1-800-275-8777
Fedex: 1-800-463-3339


International shipments:

International shipments can take up to 30-45 business days to be delivered.
We are not held  responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United States. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are also your responsibility.


If for whatever reason your order is seized by customs, we will not issue you a refund unless all products are returned to us in the original condition per the return policy.